Privacy policy

Last updated October 15, 2026

What we collect

• Account information: your name, email address, and password (stored only as a secure hash).
• Document information: the answers you give, such as your address and date of birth, names and birth dates of family members, the people you name as executor, guardian, beneficiary, or agent, and your wishes, including your health care wishes.
• Files you upload, such as a scan of your signed will.
• Payment records: the amount, date, and a Stripe reference. Card numbers are handled by Stripe and never reach our servers.
• Technical records: the date, time, and IP address of key actions, such as accepting the disclaimer, purchasing, and downloading documents.

We never ask for Social Security numbers or account numbers. Please do not enter them.

How we use it

To prepare your documents, provide attorney review if you buy it, send you account and order emails, keep records of your purchase, and keep the site secure. We do not sell your information or use it for advertising.

Who can see it

You, and attorneys and staff of The Craighead Law Firm, PLLC who need to see it to provide the service. Service providers that host the site, send email, and process payments handle data on our behalf. We disclose information when the law requires it.

How long we keep it

We keep your account and documents until you ask us to delete them, so that you can update your will later. Records of attorney review are kept as required by the rules that govern lawyers' files.

Your choices

You can update your answers at any time. To close your account and delete your information, contact us or call 1 (832) 345-3000.

Security

The site uses encrypted connections, hashed passwords, and access controls. No system is perfectly secure, so keep your password private and keep your signed original will offline in a safe place.